Privacy Policy
This Privacy Policy explains how Peki, obrt za taksi usluge, vl. Ivan Pekas collects, uses, and protects your personal data when you use our website www.peki.hr and book our taxi services.
We process personal data in accordance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and the applicable laws of the Republic of Croatia.
1. Data Controller
The controller of your personal data is:
- Business Name: Peki, obrt za taksi usluge, vl. Ivan Pekas
- Address: Pekasi 45, 22221 Gradina, Croatia
- PIN (OIB): 65904651491
- E-mail: taxipeki87@gmail.com
- Phone: +385 91 550 5886
2. What Personal Data We Collect
When you submit an inquiry or book a ride via the online booking form on our website, we collect the following personal data:
- First and last name
- Phone / mobile number
- E-mail address
- Ride details (pickup address, drop-off address, date and time of the transfer)
3. Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
- Service execution and booking: Processing is necessary to take steps at your request prior to entering into a contract and for the performance of the taxi transfer service itself.
- Communication: To confirm your booking, notify you about transfer details, or respond to your inquiries.
- Legal obligations: For invoicing and accounting compliance under Croatian law.
We do not use your personal data for marketing purposes, nor do we sell or share it with unauthorized third parties.
4. Third-Party Service Providers
To ensure website functionality and services, we use reliable third-party providers:
- Google Maps (Google Ireland Limited): Used to display locations and calculate routes.
- Google Analytics (Google Ireland Limited): Used for anonymous website traffic analysis (subject to your prior consent).
5. Data Retention Period
Data collected via the booking form is retained only as long as necessary to complete the transfer service and resolve any potential follow-up inquiries. Data included on issued invoices is stored in accordance with statutory retention periods required by Croatian financial law.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access: Right to obtain confirmation as to whether your personal data is being processed and access to that data.
- Right to rectification: Right to request correction of inaccurate or incomplete data.
- Right to erasure ("right to be forgotten"): Right to request deletion of your data when it is no longer necessary for the initial purpose.
- Right to restriction of processing and right to object.
To exercise your rights, please contact us at taxipeki87@gmail.com. You also have the right to lodge a complaint with the national supervisory authority – the Croatian Personal Data Protection Agency (AZOP).
See also our Terms and Conditions and Cookie Policy.